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Covid-19 Information

Re:You Health is committed to protecting the health and safety of all of our patients, staff and the wider community.

We currently have a range of strategies in place to ensure everyone’s safety. We need to be flexible and may need to change these strategies as directions from SA Health are delivered, so it is wise to regularly check our website leading up to your appointment as information may have changed.

Face to face

  • We have recommenced face to face consultations
  • You are still required to COVID-SAfe check in when entering either Re:You Health premises
  • If you are unable to download the COVID SAfe check in app, we will have a paper record available for you to complete
  • It is essential you wear a face mask to your appointment
  • Please ensure your mask is worn correctly, covering your nose and chin
  • If you are unable to wear a mask correctly, please ask for a telehealth appointment
  • Even if double vaccinated, if you are experiencing a fever, cough, sore throat, runny nose, fatigue, shortness of breath, headaches, change in smell or taste, diarrhea, nausea or muscle pain, we ask that you reschedule your appointment and have a polymerase chain reaction (PCR) test as soon as you possibly can
  • Unfortunately due to the size of our premises, we are unable to allow visitors to join you in your consultation
  • We are only accepting contactless payments

Telehealth

  • If your preference is to have your consultation via telehealth, we are happy to accommodate this request
  • Medicare guidelines for telehealth consultations state that you must be seen face to face at least once by a member of your treating team (ie surgeon, dietitian, exercise physiologist, psychologist or general practitioner with a special interest in bariatric medicine) in the past 12 months to be eligible for a Medicare rebate
  • Re:New (previously known as the Surgical Care Plan) patients will continue to have no out of pocket expenses

Unvaccinated patients

  • Unvaccinated patients are now able to be offered face to face appointments
  • Please inform our Reception staff of your vaccination status when making or confirming your appointments
  • An N95 mask will need to be worn while you are in our clinic
  • Please ensure your mask is worn correctly, covering your nose and chin
  • If you are unable to wear a mask correctly, please ask for a telehealth consultation
  • Unvaccinated visitors are not able to enter our premises

Close contact patients

  • Close contact patients are asked to avoid our clinics for 14 days
  • If you have an appointment within this period, we ask that you reschedule or change your appointment to a telehealth consultation

COVID-19 positive patients

  • If you have recently tested positive to COVID-19, we ask that you avoid our clinics for 14 days
  • You must also be asymptomatic for 24 hours before entering our premises
  • You may also need to postpone your surgery
    • 4 weeks for minor procedures
    • 8 weeks for major procedures

We know that after 2 years, the coronavirus pandemic is testing everyone’s patience, and that the measures outlined above are challenging. Please be kind to our staff, they are doing their best in this constantly changing environment.

For further information about COVID-10, please visit